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legal · everything in one place

The small print, in one place.

Every policy, term and agreement we work to, written to be read. If anything is unclear, ask us at hello@humanforward.io.

For everyone

PrivacyHow Human Forward LTD collects, uses, shares and protects personal data across humanforward.io, our sessions, the Shopify apps, the AI tools and the community platform. UK, EU, US and Australia.

CookiesThe cookies on humanforward.io and how to control them: Google Analytics only with your consent, Cloudflare Turnstile on forms, Cal.com for bookings, cookieless Vercel counts.

Website termsTerms for using humanforward.io, the free findability score, bookings and forms. The App and AI Tools Terms apply to anything installed or paid for.

Acceptable useFair use and prohibited uses for Human Forward apps, AI tools, free tiers and community platforms, including domain ownership rules for the free score and community rules for brands and members.

AI transparencyWhere Human Forward uses AI, which providers, what a human checks, and what we will not do. Our transparency statement for the site assistant and AI generated content.

SecurityHow Human Forward approaches security: encryption, access, payments, the standards we work towards, and how to report a vulnerability.

AccessibilityHow accessible humanforward.io is, the standard we work to (WCAG 2.2 AA), what is not right yet, and how to tell us about a barrier.

If you buy from us

Product termsThe terms every Human Forward product is sold on, with a schedule for Findability, Storefront, Conseil, the community platform and Sessions: plans, trials, billing, usage limits, cancellation and liability.

App and AI tools termsTerms for the Human Forward Shopify apps, AI tools, subscriptions billed through Shopify, agents acting on your account, store data, and the community platform with Stripe Connect.

Purchases and refundsHow Human Forward plans, sessions and services are billed, how to cancel, and when you get a refund.

Promotion termsThe terms for Human Forward promotions, including Coffee's on us: who can take part, how it works, limits, and how vouchers are sent.

If we work together

Data processing agreementThe DPA that applies when Human Forward processes personal data for a customer: roles, sub processors, transfers, security, audits, deletion. UK, EU and US.

Mutual NDAThe mutual non disclosure agreement Human Forward puts in place with every client and paid session before anything confidential is shared.

who we are

Company: Human Forward LTD, registered in England and Wales, number 17452304
Registered office: 66 Paul Street, London EC2A 4NA, United Kingdom
ICO registration: ZC279404
EU representative: Prighter, for the EU GDPR and the Digital Services Act
Contact: hello@humanforward.io
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