last updated 20 October 2026 · Human Forward LTD · hello@humanforward.io · United Arab Emirates
Cookies
This policy explains how humanforward.io uses cookies and similar technologies, and how you can control them. It forms part of our Privacy Policy.
What this policy covers
Cookies are small text files a website stores on your device. Similar technologies include local storage, pixels and device identifiers. We use the word cookies to mean all of them.
This policy covers humanforward.io and any sub domain, including the preview address on vercel.app. Our Shopify apps and the community platform are covered in their own section below.
The types of cookies we use
| Type | What it does | Consent needed |
|---|---|---|
| Strictly necessary | Keeps the site secure and working: bot protection on forms, load balancing | No |
| Analytics | Tells us which pages are visited and how the site performs. Our hosting analytics do not use cookies or identify you | No, because no cookie is set and no individual is tracked. If we add a cookie based analytics tool we will ask first |
| Functional | Set by the booking calendar, only inside the widget and only when you use it | No, these are needed to make the booking you asked for |
| Marketing | None. We set no marketing or advertising cookies on the site | Not applicable |
Because nothing on the site needs consent, there is no cookie banner. If we add anything that does, we will ask first and add a settings link to the footer.
The cookies we set
| Cookie | Provider | Purpose | Type | Lasts |
|---|---|---|---|---|
| __cf_bm, cf_clearance | Cloudflare | Turnstile bot protection on our forms and the free findability score | Strictly necessary | __cf_bm up to 30 minutes, cf_clearance up to 1 year |
| Cal.com cookies | Cal.com | Run the booking calendar and remember a booking in progress. Set only inside the widget when you use it | Functional | Session, some up to 12 months |
| None | Vercel | Page view counts and page speed measurements. No cookie, no identifier, no cross site tracking | Analytics | Not applicable |
Klaviyo, which stores the details you give us on a form or booking, runs no script and sets no cookie on this site. Durations are what the providers publish and may change. We review this list whenever we change the site.
Email tracking and similar technologies
Our emails contain a small image that tells our email tool when you open an email, and links that record when you click them. We use this to see what people find useful and to stop sending to people who never open. You can block it by turning off images in your email app, or by unsubscribing.
We do not use fingerprinting, advertising networks or social media pixels on the site. If that changes we will update this policy and ask for consent first.
Our Shopify apps and the community platform
Our Shopify apps run inside your Shopify admin and use session cookies and Shopify's own authentication to keep you signed in. They set no marketing cookies.
The community platform and the white label apps we run for brands use strictly necessary cookies and device identifiers to keep members signed in, keep sessions secure and remember settings. Any analytics or marketing cookies in a brand's community are set under that brand's own cookie notice, which the brand must publish.
How to manage cookies
- Change your browser settings to block or delete cookies. Blocking strictly necessary cookies may stop forms and bookings working
- Stop email tracking by turning off images in your email app, or by unsubscribing
- Email hello@humanforward.io and we will remove you from our customer system
Guidance on managing cookies in common browsers is at allaboutcookies.org.
Changes and contact
We update this policy when we add or remove cookies. The date at the top shows the current version. Questions go to hello@humanforward.io. Our full company details are in our Privacy Policy.
Market terms: United Arab Emirates
These terms apply in addition to the document above when you are in the United Arab Emirates, and prevail where they differ.
1. Who we are and which law applies
Human Forward LTD is registered in England and Wales and has no establishment or licence in the United Arab Emirates. Our relationship with you is governed by the law of England and Wales. That choice does not remove any protection given by a mandatory provision of UAE law, in particular Federal Decree Law No. 45 of 2021 on the Protection of Personal Data, Federal Decree Law No. 14 of 2023 on Trading by Modern Technological Means and, if you are a consumer, Federal Law No. 15 of 2020 on Consumer Protection and its Executive Regulations (Cabinet Decision No. 66 of 2023). Those provisions prevail.
Provider details. Human Forward LTD, registered at Companies House for England and Wales under number 17452304, 66 Paul Street, London EC2A 4NA, United Kingdom, hello@humanforward.io. Authorised representatives: the directors, per the public register: find-and-update.company-information.service.gov.uk/company/17452304/officers. Tax registration: we sell mostly to businesses that account for VAT under the reverse charge; on consumer sales, Stripe or Shopify collect and remit the tax on our behalf at checkout, so no local tax number is shown here.
Financial free zones. Decree Law No. 45 of 2021 does not apply in the Dubai International Financial Centre or Abu Dhabi Global Market, which have their own laws: DIFC Law No. 5 of 2020 on Data Protection and the ADGM Data Protection Regulations 2021. If your business is established in one of them, that regime governs its data, to the same standards as the Privacy Policy.
2. Personal data in the United Arab Emirates
Regulator. The UAE Data Office, established by Federal Decree Law No. 44 of 2021. At the date of these terms the Executive Regulations to Decree Law No. 45 of 2021 have not been issued, and in June 2026 the State announced a Federal Authority for Artificial Intelligence and Data to absorb the Data Office. We will update this section when either changes.
Legal bases. Where the Privacy Policy relies on contract or legitimate interest, in the UAE we rely on the Article 4 cases that permit processing without consent, including performance of a contract with you, and otherwise on your consent, which you may withdraw at any time. We send marketing only with your express consent, with an unsubscribe facility in every message, and use no cookies that require consent.
Transfers outside the State. Your data is processed in the United Kingdom, which has a comprehensive data protection law, and by the providers named in the Privacy Policy in the United States and European Union. No Article 22 adequacy list has yet been published. Until it is, we rely on Article 23: the transfer is necessary to perform our contract with you, and our provider contracts impose protection no lower than the Decree Law's.
Retention, breaches and rights. The Privacy Policy's retention periods and security measures apply in full. We notify the regulator and you of a breach that threatens your privacy as the Decree Law requires. You have the right to access and copy your data, to correction, erasure, restriction, objection, including to automated decisions, and portability. Write to hello@humanforward.io; we respond within one month. You may complain to the State's data protection authority.
3. Payments, prices, taxes and consumer rights
Billing methods and currencies follow the Purchases and Refunds policy. Prices exclude VAT. Businesses registered with the Federal Tax Authority account for 5 percent VAT on imported services under the reverse charge; give us your tax registration number. For consumers, VAT at 5 percent is added at checkout and collected and remitted by Stripe or Shopify on our behalf.
Consumer rights. Our services are for businesses. If the law treats you as a consumer, your rights under Federal Law No. 15 of 2020 and Federal Decree Law No. 14 of 2023, including accurate information, a dated invoice and exchange or return where the law provides them, apply on top of the Purchases and Refunds policy, which also grants, under conditions, a first month refund of a web plan within 14 days. We do not require arbitration of a dispute under USD 50,000. You may complain to the State's consumer protection authorities.
4. Language
English governs, except for information the law requires consumers to receive in Arabic; to that extent the Arabic version of this page governs.
5. Contact for the United Arab Emirates
hello@humanforward.io. We respond within a reasonable time and within any period the applicable law sets. Human Forward LTD, 66 Paul Street, London EC2A 4NA, United Kingdom.
Local law review: pending. Say if you spot something we have got wrong at hello@humanforward.io.