Research · 26 October 2026
Every UK brand ready for AI shopping agents runs on Shopify.
We asked six AI assistants the questions shoppers ask about 75 well known UK retailers and direct to consumer brands, and checked each site for the standards AI agents use to find products and buy. Here is the full table and exactly how we did it.
What we found
- The AI shopping divide is a platform divide. Of the 50 sites we could read, 15 publish a Universal Commerce Protocol manifest and a storefront MCP endpoint. Every one runs on Shopify. We found neither on any of the 31 sites with no Shopify markers, including Marks and Spencer, Dunelm, Moonpig, Boohoo and Charlotte Tilbury.
- One in five is never recommended. 15 of 75 brands were not listed by any assistant when asked for the best brands in their own category. Among the 50 big retailers it was 12: Boohoo, New Look, Matalan, River Island, Schuh, AO, The Range, Lookfantastic, Tredz, Sigma Sports, Evans Cycles and Go Outdoors. Among the 25 direct to consumer brands it was 3: Passenger, Tails.com and Beauty Pie.
- The assistants disagree. For brands that at least one assistant recommends, on average 39% of the others leave them out.
- ChatGPT is the hardest to get into. It listed a brand unprompted 40% of the time. Claude did 60%, Google AI 53%, DeepSeek 48%, Meta AI 48% and Perplexity 44%.
- Everyday names get lost. Ask "What is Next?" and four of six assistants give a dictionary definition. Ask "What is Iceland?" and all six describe the country. "Dreams" gets the PlayStation game or sleep from all six. "AO" gets an abbreviation from four.
- Bike shops are invisible. Tredz, Sigma Sports and Evans Cycles were never recommended by any assistant.
The full table
Ranked on AI answers, so sites that blocked our crawler still rank. AI answers is a score out of 100. Named unprompted is how many of the six assistants listed the brand when asked for the best brands in its category. Agent ready means a UCP manifest and a storefront MCP endpoint were found on 26 October 2026. Not checked means the site blocked or did not answer our crawler.
| # | Brand | Group | AI answers | Named unprompted | Agent ready |
|---|---|---|---|---|---|
| 1 | Moonpig | Health beauty and gifting | 99 | 6 of 6 | No |
| 2 | Dunelm | Home DIY and electricals | 98 | 6 of 6 | No |
| 3 | Wickes | Home DIY and electricals | 98 | 6 of 6 | No |
| 4 | Bloom and Wild | Health beauty and gifting | 98 | 6 of 6 | No |
| 5 | Ocado | Grocery and general | 97 | 6 of 6 | No |
| 6 | Charles Tyrwhitt | Fashion and footwear | 97 | 6 of 6 | No |
| 7 | Charlotte Tilbury | DTC food beauty and home | 97 | 6 of 6 | No |
| 8 | Waitrose | Grocery and general | 97 | 6 of 6 | Not checked |
| 9 | Sweaty Betty | DTC apparel and sport | 96 | 6 of 6 | No |
| 10 | Pact Coffee | DTC food beauty and home | 96 | 6 of 6 | No |
| 11 | Dr Martens | Fashion and footwear | 95 | 6 of 6 | No |
| 12 | Gymshark | DTC apparel and sport | 94 | 6 of 6 | No |
| 13 | Clarks | Fashion and footwear | 94 | 5 of 6 | Not checked |
| 14 | Holland and Barrett | Health beauty and gifting | 93 | 5 of 6 | No |
| 15 | ProCook | DTC food beauty and home | 93 | 5 of 6 | Not checked |
| 16 | Tesco | Grocery and general | 92 | 6 of 6 | Not checked |
| 17 | John Lewis | Grocery and general | 92 | 6 of 6 | Not checked |
| 18 | Sainsbury's | Grocery and general | 91 | 6 of 6 | Not checked |
| 19 | B&Q | Home DIY and electricals | 91 | 5 of 6 | Not checked |
| 20 | Patch Plants | DTC food beauty and home | 90 | 6 of 6 | No |
| 21 | Marks and Spencer | Grocery and general | 90 | 5 of 6 | No |
| 22 | Boots | Health beauty and gifting | 89 | 4 of 6 | Not checked |
| 23 | Le Col | DTC apparel and sport | 86 | 5 of 6 | Yes |
| 24 | Lucy and Yak | DTC apparel and sport | 85 | 5 of 6 | Yes |
| 25 | Castore | DTC apparel and sport | 85 | 4 of 6 | Not checked |
| 26 | Screwfix | Home DIY and electricals | 84 | 3 of 6 | No |
| 27 | Whistles | Fashion and footwear | 83 | 4 of 6 | No |
| 28 | Morrisons | Grocery and general | 82 | 3 of 6 | No |
| 29 | Huel | DTC food beauty and home | 82 | 6 of 6 | Yes |
| 30 | Asda | Grocery and general | 82 | 3 of 6 | Not checked |
| 31 | Represent | DTC apparel and sport | 82 | 5 of 6 | Not checked |
| 32 | Superdrug | Health beauty and gifting | 81 | 2 of 6 | Not checked |
| 33 | Reiss | Fashion and footwear | 79 | 2 of 6 | No |
| 34 | Decathlon | Sport and outdoor retail | 79 | 3 of 6 | Not checked |
| 35 | Ellis Brigham | Sport and outdoor retail | 78 | 2 of 6 | No |
| 36 | Wild | DTC food beauty and home | 77 | 6 of 6 | No |
| 37 | Adanola | DTC apparel and sport | 75 | 4 of 6 | Yes |
| 38 | Cotswold Outdoor | Sport and outdoor retail | 74 | 1 of 6 | No |
| 39 | Currys | Home DIY and electricals | 74 | 2 of 6 | Not checked |
| 40 | Halfords | Sport and outdoor retail | 73 | 1 of 6 | No |
| 41 | Sports Direct | Sport and outdoor retail | 73 | 1 of 6 | Not checked |
| 42 | Oak Furnitureland | Home DIY and electricals | 72 | 1 of 6 | No |
| 43 | ASOS | Fashion and footwear | 72 | 1 of 6 | Not checked |
| 44 | Stolen Goat | DTC apparel and sport | 71 | 1 of 6 | No |
| 45 | Boden | DTC food beauty and home | 71 | 2 of 6 | Yes |
| 46 | Space NK | Health beauty and gifting | 71 | 1 of 6 | No |
| 47 | JD Sports | Sport and outdoor retail | 71 | 2 of 6 | No |
| 48 | Finisterre | DTC apparel and sport | 70 | 3 of 6 | Yes |
| 49 | Sigma Sports | Sport and outdoor retail | 70 | 0 of 6 | Yes |
| 50 | Tredz | Sport and outdoor retail | 70 | 0 of 6 | No |
| 51 | Lookfantastic | Health beauty and gifting | 69 | 0 of 6 | No |
| 52 | Cult Beauty | Health beauty and gifting | 69 | 1 of 6 | No |
| 53 | Trinny London | DTC food beauty and home | 68 | 1 of 6 | Yes |
| 54 | Go Outdoors | Sport and outdoor retail | 67 | 0 of 6 | Not checked |
| 55 | Matalan | Fashion and footwear | 66 | 0 of 6 | No |
| 56 | River Island | Fashion and footwear | 66 | 0 of 6 | No |
| 57 | Argos | Grocery and general | 66 | 1 of 6 | Not checked |
| 58 | Schuh | Fashion and footwear | 66 | 0 of 6 | Not checked |
| 59 | The Range | Home DIY and electricals | 65 | 0 of 6 | Not checked |
| 60 | New Look | Fashion and footwear | 64 | 0 of 6 | No |
| 61 | Tails.com | DTC food beauty and home | 64 | 0 of 6 | Not checked |
| 62 | Beauty Pie | DTC food beauty and home | 63 | 0 of 6 | Yes |
| 63 | Boohoo | Fashion and footwear | 61 | 0 of 6 | No |
| 64 | Pangaia | DTC apparel and sport | 61 | 1 of 6 | Yes |
| 65 | Iceland | Grocery and general | 60 | 5 of 6 | No |
| 66 | Evans Cycles | Sport and outdoor retail | 59 | 0 of 6 | Not checked |
| 67 | Next | Fashion and footwear | 57 | 1 of 6 | Not checked |
| 68 | Lakeland | Home DIY and electricals | 55 | 1 of 6 | Yes |
| 69 | Lounge | DTC apparel and sport | 48 | 3 of 6 | Yes |
| 70 | Heights | DTC food beauty and home | 48 | 1 of 6 | Not checked |
| 71 | Grind | DTC food beauty and home | 47 | 2 of 6 | Yes |
| 72 | Tala | DTC apparel and sport | 46 | 4 of 6 | Yes |
| 73 | AO | Home DIY and electricals | 46 | 0 of 6 | Not checked |
| 74 | Dreams | Home DIY and electricals | 44 | 1 of 6 | No |
| 75 | Passenger | DTC apparel and sport | 37 | 0 of 6 | Yes |
Method
On 26 October 2026, each of 75 brands was tested in the UK market with five questions a shopper would ask: what the brand is, where to buy it, the best brands in its category, whether it is legitimate, and what it sells. Each question went to ChatGPT, Claude, Perplexity, Google's Gemini, DeepSeek and Meta's Muse through their public APIs, with web search where the assistant offers it. A separate AI model graded every answer for whether the brand was named, whether its official website was given, accuracy and sentiment.
Each brand's website was checked for a Universal Commerce Protocol manifest and a storefront MCP endpoint, the standards AI agents use to browse and buy. Platform was identified from each site's public page code and DNS. Brand names and categories were set by hand. The brands are well known UK retail and direct to consumer names across seven categories; the selection is not a ranking of the largest retailers.
What this does and does not show
- 25 of the 75 sites blocked or did not answer our crawler, so every agent readiness figure is "of the 50 we could read". 21 blocked the crawler outright and 4 were unreachable, which partly reflects the network we tested from.
- Every statement about a brand describes what we found on 26 October 2026. Sites and assistants change.
- A missing UCP manifest does not mean a brand has no AI strategy. It means we did not find one of the open standards agents use.
- Grok is part of Findability but was left out of this research on cost. Six assistants were asked.
- Scores measure whether an assistant knows a brand, gives its official site, lists it unprompted and knows what it sells. They do not check prices or stock.
Free to reproduce with a link. Please credit Human Forward and link to this page. Images: 1200 by 1200 and 1600 by 900.
Want your own brand's score? Run Findability free at humanforward.io. Press: hello@humanforward.io.